Shipping Policy
At StoreOH, we ship all orders from our US warehouse network. This means faster delivery times, no customs delays, and no surprise import fees for our US customers.
Free Shipping
We offer free standard shipping on all orders of $50 or more. No promo code required — the discount is applied automatically at checkout when your cart reaches $50.
| Order Value | Shipping Cost | Estimated Delivery |
|---|---|---|
| Under $50 | Calculated at checkout | 5–10 business days |
| $50 and above | FREE | 5–10 business days |
Where We Ship
We currently ship to all 50 US states. We do not ship to international addresses, PO Boxes, or US territories at this time. If you are unsure whether your address is eligible, please contact us before placing your order.
Order Processing
Orders are processed within 1–2 business days of payment confirmation. You will receive a shipment confirmation email with a tracking number once your order leaves our warehouse. Business days are Monday through Friday, excluding federal holidays.
Tracking Your Order
Once your order ships, tracking details will be sent to the email address on your order. You can also track your order any time using our Track Your Order page.
Delays and Issues
While we aim to ship all orders within the timeframes above, delivery times can occasionally be affected by carrier delays, weather events, or high-demand periods such as major holidays. If your order is significantly delayed beyond the estimated delivery window, please contact us and we’ll investigate promptly.
Damaged or Lost Packages
If your order arrives damaged or is confirmed lost by the carrier, please contact us within 7 days of the expected delivery date. Include your order number and a photo of any damage. We will arrange a replacement or issue a full refund at no cost to you.
Last updated: September 2026 · Questions? Contact us